Security awareness and activity gaps persist between brick-and-mortar and ecommerce merchants. Since 2009, the Payment Card Industry (PCI) compliance and security experts at ControlScan have undertaken an annual survey measuring Level 4 merchants’ engagement with the PCI Data Security Standard (DSS). The previously reported results have informed payments industry professionals of the data security and risk-related issues they should proactively address within this important segment of the U.S. marketplace.
This year’s survey, conducted in partnership with Merchant Warehouse, a leading innovator of payment and program acceptance solutions, represents a significant contribution to the overall objective of this study set in that trends are revealed by examining the year-over-year results. With four years of data now in place, we can begin to discover areas where Level 4 merchants have shown improvement as well as areas requiring greater action from the ISOs and acquirers serving them.