Industry Associations: A Great Medium for Fostering Partnerships

Patrick Turiano

June 28, 2013

Industry associations are an important element of any channel marketer’s strategy. They are a great way to cultivate industry relationships, educate yourself and your staff and discover unique ways to get involved within a particular committee or vertical. As a multi-channel organization, we understand the value of not only our direct engagement with industry associations, but also encouraging the attendance and involvement of our customer and partner bases as well.    One of our most valued industry relationships is with the Retail Solutions Providers Association (RPSA). The RSPA is the only association dedicated to the retail technology and point-of-sale (POS) industry. They are an integral part of our Partner Channel development. This summer, Merchant Warehouse will...

RSPA’s RetailNow in Review

Patrick Turiano

August 6, 2012

On the heels of an exciting and exhausting week in Las Vegas, I wanted to share some of my experiences and insights on last week’s RSPA RetailNow Convention and Exposition. RetailNow is the premier convention and expo for all professionals in the retail technology industry. It caters to point-of-sale developers, value added resellers and all types of hardware and software innovators in the payments industry. We had a major presence at the show this year primarily supporting the launch of our Genius™ Customer Engagement Platform™. Our week began with our Genius launch party on Monday evening. The event, attended by hundreds of industry leaders, was an amazing way to kick off the week’s events. Featuring a magician, dancers, and an incredible setting, everyone enjoyed the food, drink, and...

Mobile Payments: Stresses for POS Developers and VARs

Patrick Turiano

July 9, 2012

The payments ecosystem is changing and the impact of the convergence of new mobile payment types, mobile wallets and consumer programs are leading to new stresses for point-of-sale (POS) developers and value-added resellers (VARs). Historically, they have been focused on delivering an integrated solution to their merchants, providing one system that handles everything from time clock management to inventory to payment processing. New payment types (NFC, EMV, QR and more) and customer programs (mobile gift, loyalty and context aware marketing) are converging on the marketplace, creating disruption and uncertainty. POS developers and VARs are faced with the challenge of a payments landscape that is evolving from four or five options to what may be hundreds. Adding just one new payment...

Portal Extends Business Value to Partners

Patrick Turiano

December 12, 2011

We’ve launched a new online tool for our partners, allowing them to streamline their processes and keep tabs on their portfolios.Designed as a comprehensive resource, the Merchant Warehouse partner portal is a password-protected portal designed to help those businesses we’re partnering with manage a multitude of items, including the ability to easily track their leads, review their residual statements and access an in-depth library of technical documentation.We value our business partners and wanted a tool that provides them 24/7/365 access to the information they request to more effectively manage their day-to-day business, as well as enhance the partner experience with Merchant Warehouse.The portal has been available to our partners since the beginning of December, and those using it...

Ahhh, To Be The World's Greatest...

Patrick Turiano

November 21, 2011

Merchant Warehouse is the World’s Greatest Payment Processing company, and we’ve got the videotape to back it up.Last month a production crew was on site at our Boston headquarters to follow and interview key executives and obtain footage from around the office, all for a segment that will air on a variety of channels proclaiming Merchant Warehouse as the World’s Greatest Payment Processing company.“World’s Greatest…” is a 30-minute show produced by How2Media and dedicated to highlighting the world’s greatest companies, products, places, and people. Each show is a fast-paced tour around the world featuring behind the scenes footage, informative interviews and exciting visuals. Merchant Warehouse was selected for inclusion in the segment due to its secure payment processing solutions...

Survey Says: Level 4 merchants lack understanding into PCI Compliance value

Patrick Turiano

November 9, 2011

The results of the third annual ControlScan/Merchant Warehouse survey are out. And what they point to is a lack of education around PCI compliance among Level 4 merchants. It also shows these merchants are apathetic to the financial ramifications of hacker attacks on cardholder data.The survey’s findings point out that the risk of financial loss isn’t a motivating factor in aggressively complying with PCI DSS for Level 4 merchants. Additionally, the survey’s findings identify that these merchants aren’t convinced that PCI will make their businesses more secure and little progress has been made in changing small merchants’ attitudes around PCI. The survey collected responses from 621 Level 4 merchants.Despite some of the more alarming findings, our survey does reveal some...

Merchant Warehouse extending their partnership with LightSpeed

Patrick Turiano

October 18, 2011

Over the past few years, global e-commerce and mobile spending has dramatically increased among consumers, and is only expected to grow in popularity.  Despite its convenience, the growth of e-commerce presents risks to retailers and merchants alike.  Although e-commerce and mobile payment revenue is skyrocketing, the risk of data breaches is also increasing.During last year’s holiday shopping period, consumers spent $30 billion, both over the Web and through their mobile devices.  Industry experts predict we will continue to see an uptick well into 2012 as well, due to the shopping halo effect of the smart phone and smart tablets, which make surfing the Web from your hands easier than ever before. It also raises the stakes for a higher risk of security breaches when...

MerchantWARE Security Platform receives industry accolades

Patrick Turiano

September 2, 2011

Please pardon the interruption as we break from our usual industry thought-leadership blog here on Payment Possibilities to tout our win in Business Solutions’ Best Channel Products 2011 awards.In the Point of Sale and Payment Processing category, the MerchantWARE Security Platform was recognized for its ease of integration and ease of upgrade. This suite of products is the easiest way to help merchants manage PCI compliance and keep card data secure. Tokenization and end-to-end encryption minimizes or reduces the chance of data breaches. When used with encrypted key pads, our Security Platform provides an additional ‘out-of-scope’ solution for PA-DSS audits too.We’re seeing news on a daily basis about data breaches, and that is enough to put merchants and consumers...

Visa’s move to push EMV payments is aimed at capturing market share

Patrick Turiano

September 2, 2011

There have been numerous articles over the past several days covering Visa’s plans to push U.S. merchants to adopt EMV-enabled payments. Visa said merchants who have at least 75 percent of their Visa transactions originate from chip-enabled terminals will be able to forgo the cost of annual PCI compliance certification. To qualify for the PCI compliance waiver, terminals must support both contact and contactless transactions, including mobile contactless payments based on Near Field Communications (NFC) technology.With this announcement, Visa isn’t targeting all merchants, they’re really incentivizing the Level 1 and 2 merchants, as they pay the most for Payment Council Industry compliance and they have the most to gain. Clearly this is Visa’s strategy to gain market share...

Debit interchange rules results in Wells Fargo to increase debit card fees

Patrick Turiano

August 19, 2011

We knew this day would come. In fact, we predicted it over a year ago.  Wells Fargo has announced that it will begin charging customers $3 for debit and ATM cards in specified states.The move is their attempt to recoup revenues lost when new interchange, or “swipe” fee, regulations were changed as a result of the Durbin Amendment. The Federal Reserve last month set the fee at .21 cents; with fraud prevention adding on .1 cent plus five basis points, which brings the average cost to .24 cents on some transactions.Nationwide, Wells Fargo has 40 million customers and will begin charging customers using these cards on Oct. 14 if these cards are used for purchases. ATM transactions will be exempt from the fee. It should be noted that Wells Fargo will be...