Contact Merchant Warehouse Support

We pride ourselves on providing World-Class Service to our customers. Our large in-house support staff undergoes weeks of training to ensure that we provide honest, clear-cut answers to your questions.

Should you need additional assistance, please utilize one of the methods below. For immediate assistance we recommend our Live Chat direct connect.

Live Chat

Support Representatives are available for immediate, real-time assistance between the hours of 9:00am to midnight EST, Monday-Friday.


Using the form below a Merchant Warehouse Support Representative will receive and respond to your email within 30 minutes during normal Support operating hours: 9:00am to 6:00pm EST, Monday-Friday. During off hours response times will vary.


If you are looking to speak with a Support Representative please call us at 1-800-528-8430. Please be advised that wait times will vary based on call volume.