Home › Test mode and test transactions - Windows ›

Test mode and test transactions - Windows

To enter Test Mode and run test transactions through MerchantWARE Mobile on your Windows device, follow the steps below.

Test Mode

Turning test mode ON will allow users to use MerchantWare Mobile with a TEST account and transactions will not be processed. This feature is only meant to allow users to take MerchantWare Mobile for a test drive or for troubleshooting purposes. When the device is in test mode, a red stamp that says 'TEST' will be displayed on the screen. If this stamp appears, test mode is ON and live transactions are not actually getting processed. If there is no red 'TEST' stamp, test mode is OFF and transaction will be processed.

To turn test mode ON:

  1. From the Main Menu screen select the 'Settings' option.
  2. Check the Test Mode checkbox.
  3. When prompted to confirm that you want to use the device in test mode press ‘Yes’.
  4. Click ‘Save’.
  5. You should see the red ‘TEST’ label in the background of any screen you access going forward.

To turn test mode OFF:

  1. From the Main Menu screen select the 'Settings' option.
  2. Uncheck the Test Mode checkbox.
  3. Click ‘Save’.
  4. There should no longer be a red ‘TEST’ label on any screens.

Test Transactions

Make sure your device is in Test Mode

Test Keyed Transaction:

  1. From the Main Menu, click the ‘Menu’ button.
  2. Select the 'Process Sale' option.
  3. Next, select the ‘Keyed Sale’ option.
  4. Fill out the following fields:
       Required: card number, expiration date (mmyy), amount, order number, street address and zip code.
       Optional: name on card and CVV number.
  5. Click the ‘Sale’ button.
  6. A transaction result will be displayed with an 'Approved' or 'Declined' message and transaction details.

Test Swiped Transaction:

» Note: You will need to have a Bluetooth card reader configured for this type of transaction.

  1. From the Main Menu, click the ‘Menu’ button.
  2. Select ‘Process Sale'.
  3. Next, select the ‘Swiped Sale' option.
  4. When your device displays "Initializing card reader", power on your Bluetooth card reader.
    Note: If you receive an error that the card reader could not be initialized, turn off the reader, click ‘OK’, select the ‘Options’ button and click on ‘Read Card’. When the device shows ‘Initializing card reader’, turn on the card reader again to retry.
  5. Once the card reader is initialized you will be prompted to swipe a card. Swipe the card and if the card read is successful you will see the last 4 digits of the card number in the card ending field.
  6. Fill out the amount (required) and the order number (optional) fields.
  7. Click the ‘Sale’ button.
  8. A transaction result will be displayed with an 'Approved' or 'Declined' message and transaction details.