Merchant Warehouse to offer payment solutions to The Dwyer Group’s 1,500 licensees
Boston, MA – June 12, 2013 – Payment technologies leader, Merchant Warehouse®, today announced a partnership with ProTradeNet®, the vendor management company of The Dwyer Group® and its seven franchise companies including, Mr. Rooter®, Mr. Electric®, Mr. Appliance®, Rainbow International®, Aire Serv®, Glass Doctor® and The Grounds Guys®. The partnership makes Merchant Warehouse a preferred supplier for credit card processing to franchisees of The Dwyer Group’s brands.
As a preferred supplier, Merchant Warehouse now offers a credit card payment solution with seamless integration into the ZWare® mobile point of sale (mPOS) technology to franchisees of The Dwyer Group’s brands. Typically, transactions in the services industry happen in the field, only to be manually called back into an office for processing. Now, through Merchant Warehouse’s integration into ZWare’s mPOS, the franchisees can complete services and process payments directly in the field to better serve their customers.
“ProTradeNet sought a solution that could seamlessly integrate credit card payment processing directly into ZWare, our mPOS technology, and that’s exactly what we found with Merchant Warehouse,” said Doug Dixon, President, ProTradeNet. “Of the suppliers in this category, Merchant Warehouse exceeded expectations as a processor and a customer service partner for our franchisees.”
“ProTradeNet understands that customers are increasingly taking advantage of field services that come to them, whether they’re at home or in the office,” said Henry Helgeson, CEO, Merchant Warehouse. “To support a seamless experience for both the customer and the franchisee, having the ability to perform the service, accept and process immediate payment is critically important. We’re proud to extend the capabilities of ZWare with integrated, mobile payment processing to complete the entire customer experience loop – from service through payment transaction.”
ProTradeNet® serves as the vendor relations organization for The Dwyer Group® and their seven franchise companies including, Mr. Rooter®, Mr.Electric®, Mr. Appliance®, Rainbow International®, Aire Serv®, Glass Doctor® and The Grounds Guys®. PTN is a platform in which franchisees are able to build and maintain relationships and programs with preferred vendors stronger than the franchisee would be able to establish and negotiate individually. By improving communications, providing promotions, rebates and special discounts, developing special payment terms and challenging franchisees to support the preferred vendor program, PTN strives to continuously provide franchisees with successful business opportunities.
About Merchant Warehouse
Merchant Warehouse is a leading provider of payment technologies and merchant services. The company's solutions enable merchants to more effectively connect and engage with their customers regardless of how, where or when they choose to shop. Merchant Warehouse's flagship technology solution, the Genius™ Customer Engagement Platform™, supports both traditional and new payment types, including mobile commerce, from a single countertop acceptance device.
Merchant Warehouse offers innovative payment solutions that help online and brick-and-mortar retailers, as well as point-of-sale (POS) developers, value-added resellers (VARs) and agents, strategically grow their business. Merchant Warehouse is one of the fastest growing payment technology companies in North America. For more information on Merchant Warehouse, visit merchantwarehouse.com.
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Erica Orthmann or Anna Farnum