Hi-tech Tenant for the Home of Belfast Shipbuilding

Merchant Warehouse |

January 10, 2014

Merchant Warehouse

Merchant Warehouse Lets 6,000 sq ft Clarendon Building @ City Quays

Boston-based Merchant Warehouse, an ICT firm specializing in payment technologies for retailers, has located its first permanent operation outside the US in Belfast Harbour’s 6,000 sq ft ‘Clarendon Building @ City Quays’. 

The two-storey building located behind the Belfast Harbour Office was originally built by the Harbour in the early 1800s as a pump house for two dry docks which became the focal point of the city’s first shipyard.

The rejuvenated Clarendon Building will now accommodate 70 Merchant Warehouse employees involved in software development and customer support.  The business, which provides a wide range of payment solutions as well as transaction technology and customer loyalty programmes, opened its first international office in Belfast in April 2013 in serviced office space.

Visiting the new office, Merchant Warehouse CEO, Henry Helgeson, said:

“Merchant Warehouse decided to locate its new international technology division in Belfast because of the availability of top grade software engineers who could help develop our new Genius™ Customer Engagement Platform. 

“The Clarendon Building was a good fit given the cluster of other technology firms nearby such as Intel, the quality of the office space and its great waterfront location.  We were particularly impressed by its ‘industrial chic’ look and its association with the origins of Belfast’s shipbuilding industry which was such a global phenomenon.”

Built to support Clarendon’s dry docks and developed by Belfast Harbour to entice Scottish shipbuilder, William Ritchie, to Belfast, the Clarendon Building used to accommodate a workshop, an engine house and a furnace.  It was also the former headquarters of the Laganside Corporation and in 2007 provided a temporary home to Belfast’s Lord Mayor during the refurbishment of Belfast City Hall. 

Roy Adair, Belfast Harbour’s CEO, said:

“The Clarendon Building is an integral part of the wider £250m City Quays development and will complement the nearby CQ1, an 83,000 sq ft office which the Harbour expects to open in October 2014.

“Merchant Warehouse is a perfect example of the type of firm which Northern Ireland can attract and which we believe will drive further occupiers at City Quays.  It’s also very pleasing to witness the transformation of an area so closely associated with Belfast’s mercantile past into a focal point for the new knowledge-based economy.”

In the past 25 years Belfast Harbour has facilitated the creation of 10m sq ft of built space with a Gross Development Value of £2bn.  There are now 700 businesses based on the Harbour Estate employing over 21,000, with 5,000 of those located in the area around the Clarendon Building. 

Pending fit-out, Merchant Warehouse will take up occupancy of the building in December 2013. 


For further information please contact Stakeholder Communications: 

Jonathan King:                                                 Mark Sterling

jonathan@stakeholdergroup.com                            mark@stakeholdergroup.com

028 9033 9949 / 077646 27297                             028 9033 9949 / 07858 045418