Online portal delivers enhanced business management capabilities
March 24, 2014 -- Atlanta, GA -- Merchants nationwide doing business with Boston-based Merchant Warehouse, a leading payments technology provider, can now enjoy the benefits of a web portal to more efficiently manage business processes. Called the Merchant Portal, the platform gives merchants centralized access to statements and reports, enhanced self-service customer support tools, value-added resources, and a rewards program that includes more than 100 services, ranging from gift cards and cash advances to major discounts on legal, marketing, payroll and travel services.
Created in partnership with National Benefit Programs (NBP), Merchant Warehouse’s Merchant Portal is a communications hub that makes it easier for merchants to understand and monitor their business, learn about new products and services to drive business growth, and take advantage of unique discounts not available to the general public.
“The evolution of the payments industry has required organizations to rethink the way they deliver solutions to their customers. Innovative thinking, driven by the need to differentiate, has created a slew of new, valuable offerings, like our new Merchant Portal,” said Matt Cicciari, director of product marketing, Merchant Warehouse. “The new portal is just one example of how we are working to deliver a better customer service experience to our merchant customers, while also offering critical business management tools and exclusive offers and rewards.”
“Merchant Warehouse took advantage of all the opportunities we offer,” added NBP President Diane Vogt Faro. “We worked closely with them to create a very robust portal that includes virtually any product, service, or benefit a merchant could want. By integrating our products and services with their extended value-added products and services, the program is certain to build measurable retention and provide differentiated service and support to their customer base.”
About National Benefit Programs (www.nationalbenefitprograms.com) partners with ISOs and Acquirers to offer their merchants medical, legal, travel and business benefits at a discount. The company today provides benefits in 28 major business categories through more than 50 participating affiliated partners. Benefits range from discounted payroll services and office supplies to graphic design and car rentals, all at pricing not available to the general consumer. “Joining NBP helps merchant members streamline the purchasing process, reduce operating expenses, and improve bottom lines,” says NBP President Diane Faro.
About Merchant Warehouse
Merchant Warehouse is a leading provider of payment technologies and merchant services. The company’s solutions enable merchants to more effectively connect and engage with their customers regardless of how, where or when they choose to shop. Merchant Warehouse’s flagship technology solution, the Genius™ Customer Engagement Platform™, supports both traditional and new payment types, including mobile commerce, from a single countertop acceptance device.
Merchant Warehouse offers innovative payment solutions that help online and brick-and-mortar retailers, as well as point-of-sale (POS) developers, value-added resellers (VARs) and agents, strategically grow their business. Merchant Warehouse is one of the fastest growing payment technology companies in North America.
For More Information on Merchant Warehouse
Erica Orthmann or Kristin Allaben