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Resources

The Merchant Warehouse Resource Center is committed to providing the latest news and advice for individuals looking to learn more about the payment solutions industry

Latest News

  • Merchant Warehouse Named Finalist for American Business Awar...
    Merchant Warehouse Named Finalist for American Business Awards
    American Business Awards

    Company’s Genius Customer Engagement Platform recognized in two categories

    Boston, MA – May 21, 2013 -- Merchant Warehouse®, a leading innovator of payment technologies and merchant account services, today anno...

    read full article | view all news

  • Merchant Warehouse Welcomes LightSpeed as Preferred Partner ...
    Merchant Warehouse Welcomes LightSpeed as Preferred Partner on Gen...
    LightSpeed

    Integration gives retailers flexible payment options, increases face-time with customers

    BOSTON, MA—May 14, 2013--Most retailers know that great customer relationships build great businesses. That’s why ...

    read full article | view all news

  • Merchant Warehouse Announces Partnership with ACE Retail POS
    Merchant Warehouse Announces Partnership with ACE Retail POS
    ACE Retail POS

    Genius Integration Enables Mobile Payment Acceptance, Better User Experience

    Boston, MA – May 13, 2013 – Merchant Warehouse®, a leading innovator of payment technologies and merchant...

    read full article | view all news

  • Merchant Warehouse Announces Partnership with LinkPOS
    Merchant Warehouse Announces Partnership with LinkPOS
    LinkPOS

    Genius Integration Offers Expanded Payment Acceptance Functionalities for SMBs

    Boston, MA – May 9, 2013 – Merchant Warehouse®, a leading innovator of payment technolog...

    read full article | view all news

  • Merchant Warehouse Announces Partnership with FSSILVER, Inc.
    Merchant Warehouse Announces Partnership with FSSILVER, Inc.
    FlowerSoft Silver

    Genius Integration Delivers Unified Platform, Insight to Enhance Customer Experience

    Boston, MA – May 1, 2013 – Merchant Warehouse®, a leading innovator of payment technologies a...

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  • Merchant Warehouse Announces International Expansion
    Merchant Warehouse Announces International Expansion
    Merchant Warehouse

    Belfast Office to Focus on Evolution of Genius

    Boston, MA -- April 30, 2013 -- Merchant Warehouse®, a leading innovator of payment technologies and merchant account services, tod...

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  • Merchant Warehouse Named One of The Fastest Growing Companie...
    Merchant Warehouse Named One of The Fastest Growing Companies in M...
    Boston Business Journal

    Boston Business Journal Recognizes Merchant Warehouse for Sixth Year in a Row

    Boston, MA -- April 26, 2013 -- Merchant Warehouse®, a leading innovator of payment technologies and...

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  • Merchant Warehouse and LevelUp Announce $1 Million Developme...
    Merchant Warehouse and LevelUp Announce $1 Million Development Fun...
    Merchant Warehouse and LevelUp

    Fund Will Support Development of Custom-Branded Mobile Payment Apps on the LevelUp Platform

    Boston, MA -- April 24, 2013 -- Today, Merchant Warehouse...

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FEATURED ARTICLES

  • Retailers: Do They Really Know You?
    Retailers: Do They Really Know You?

    Dan Dufault

    Last month, I authored a post on ‘big data’ and whether it should be viewed as a friend or foe for consumers. As fate would have it, shortly after I completed that piece, I found myself...

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  • Leveraging LinkedIn: Tips for Agents and Resellers
    Leveraging LinkedIn: Tips for Agents and Resellers

    Michael Gavin

    Having been in the payments industry for over a decade now, I admit that I was originally a social media skeptic in terms of leveraging these networks and platforms to support business objectives,...

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  • 10 Social Media Time Management Tips for Agents and Reseller...
    10 Social Media Time Management Tips for Agents and...

    Michael Gavin

    Social media is one of those things that small business owners know they need to do, but I have heard that a vast number of agents and ...

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  • PCI Compliance: It’s Required and We’re Here to Help
    PCI Compliance: It’s Required and We’re Here to Help

    David McSweeney

    PCI Compliance continues to raise questions for a large number of merchants across the U.S., especially smaller, independent merchants. Am I required to be in compliance with PCI DSS? How do I go about getting compliant or demonstrating that I am compliant? Is there a resource to help me...

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  • Personalized Offers: Friend or Foe?
    Personalized Offers: Friend or Foe?

    Dan Dufault

    Big data – media attention is on it – but is it an asset to consumers or something they should fear...

    read full article | view all articles

  • What’s Hot in Payments for VARs?
    What’s Hot in Payments for VARs?

    Jim Fink

    There’s no denying that new technologies are driving vast change in both the point-of-sale (POS) and payments industries, creating confusion as well as opportunity for value added resellers (VARs)....

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  • Merchant Services: Redefined
    Merchant Services: Redefined

    Michael Gavin

    Merchant services. What does that encompass? Has the definition changed over the past several years? Merchant services are loosely defined as a broad range of financial services used for (and by)...

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  • How Fast Food Can Capitalize on Mobile Commerce
    How Fast Food Can Capitalize on Mobile Commerce

    Matt Cicciari

    As a savvy consumer, I am drawn to the latest in payment technology. In particular, I like solutions that leverage my smartphone while providing added value during the purchasing process. Recently, I had a great experience...

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PRESS RELEASES

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  • Merchant Warehouse Named Finalist for American Business Awar...
    Merchant Warehouse Named Finalist for American Business...

    Company’s Genius Customer Engagement Platform recognized in two categories

    Boston, MA – May 21, 2013 -- Merchant Warehouse®, a leading innovator of payment technologies and merchant account services, today...

    read full article | view all articles

  • Merchant Warehouse Welcomes LightSpeed as Preferred Partner ...
    Merchant Warehouse Welcomes LightSpeed as Preferred Partner...

    Integration gives retailers flexible payment options, increases face-time with customers

    BOSTON, MA—May 14, 2013--Most retailers know that great customer relationships build great businesses. That’s why ...

    read full article | view all articles

  • Merchant Warehouse Announces Partnership with ACE Retail POS
    Merchant Warehouse Announces Partnership with ACE Retail POS

    Genius Integration Enables Mobile Payment Acceptance, Better User Experience

    Boston, MA – May 13, 2013 – Merchant Warehouse®, a leading innovator of payment technologies and merchant...

    read full article | view all articles

  • Merchant Warehouse Announces Partnership with LinkPOS
    Merchant Warehouse Announces Partnership with LinkPOS

    Genius Integration Offers Expanded Payment Acceptance Functionalities for SMBs

    Boston, MA – May 9, 2013 – Merchant Warehouse®, a leading innovator of payment...

    read full article | view all articles

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WHITEPAPERS

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  • The Mobile Payments Revolution
    The Mobile Payments Revolution 2012 saw some major leaps forward for the payments industry. Between Square, PayPal, Google Wallet, Isis, LevelUp and MCX, the mobile payment wars have just started to get exciting. This report from Merchant Warehouse will provide you with an up-to-date overview of the current state of the...

    read full article | view all whitepapers

  • What's Next in Payments
    What's Next in Payments This white paper discusses some of the emerging types of payment systems, what they mean for POS developers, merchants, value added resellers (VARS), and agents, as well as new technology solutions that will increase the flexibility and value associated with the merchant-customer payment...

    read full article | view all whitepapers

  • Top 5 Ways to Attract New Customers & Retain Existing Ones
    Top 5 Ways to Attract New Customers & Retain Existing... Companies put tremendous marketing resources towards attracting new customers. And, as important as customer acquisition is for any business, implementing a parallel strategy focused on both customer acquisition and retention will deliver the greatest long-term success. But where should you...

    read full article | view all whitepapers

  • Attracting Customers this Holiday Season
    Attracting Customers this Holiday Season Deloitte predicts a modest increase of 3.5 to 4 percent for retailers this coming holiday season. While below last year’s 3.7 percent and far short of the 5 percent surges witnessed during the economic boom, 2012 holiday preparations are  well underway. Regardless of...

    read full article | view all whitepapers

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VIDEOS

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  • Pressing Payment Related Challenges in Today's Market from D...
    Pressing Payment Related Challenges in Today's Market... Founder and CEO of Lightspeed, Dax Dasilva, talks with Merchant Warehouse about some of the pressing payment related challenges in today's market Video transcription What do you see as the most pressing payment related challenges in the today’s market? Dax Dasilva, Founder & CEO,...

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  • One Bold Prediction for Retail Payments with Dax Dasilva
    One Bold Prediction for Retail Payments with Dax Dasilva Dax Dasilva, Founder & CEO of Lightspeed, talks with Merchant Warehouse on his "One Bold Prediction" for the payments industry.Video TranscriptionWhat is your one bold prediction for the future?Dax Dasilva, Founder & CEO, LightspeedI think in the near-term future we're going to see...

    watch video | view all videos

  • Top 3 Items for Point of Sale Developers to Focus in the Fut...
    Top 3 Items for Point of Sale Developers to Focus in the... Founder & CEO of Lightspeed, Dax Dasilva, talks with Merchant Warehouse on the top three items that Point of Sale Developers should be focused on to best prepare for what's coming in the future. Video Transcription What do you see as the top three focus items for POS developers in the...

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  • Bringing Extended Value to the Merchant Countertop
    Bringing Extended Value to the Merchant Countertop Matt Cicciari, Merchant Warehouse's Director of Product Marketing, discusses the extended value Genius brings to the typical Merchant's countertop in this video entry to the Merchant Warehouse Resource Center.Video TranscriptWith Genius, you're bringing the transaction to the countertop. Tell...

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INFOGRAPHICS

  • Entry Point: Where is Your Point of Sale System Vulnerable?
    Entry Point: Where is Your Point of Sale System Vulnerable?

    Merchant Warehouse

    In 2012, the Retail Industry made up 45% of data breach investigations. This is the highest percentage in retail history, and a 15% increase over 2011. While many business owners may feel that their business is too small to be concerned about a data breach, according to Visa's estimates 95...

    read full article | view all articles

  • Attracting and Retaining New Customers with Mobile Technolog...
    Attracting and Retaining New Customers with Mobile...

    Merchant Warehouse

    Today's consumers are smarter, more empowered, and better connected than ever before. With competitors only a click away, few businesses are ever truly "The Only Game In Town" anymore, which makes attracting and retaining new customers infinitely more challenging.

    The following is...

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  • Choosing the Right Mobile Payment Option
    Choosing the Right Mobile Payment Option

    Merchant Warehouse

    The phrase "mobile payments" continues to build recognition both with business owners and consumers. However, while many individuals might be using the same term, what they are actually talking about can vary greatly. For some mobile payments refers to Near Field...

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  • The Impact of Accepting Credit Cards and Mobile Payments ver...
    The Impact of Accepting Credit Cards and Mobile Payments...

    Merchant Warehouse

    Personal finance experts have long claimed that paying electronically leads us to spend more money. The ease, convenience, and intangibility, they say, all make us more likely to overspend, which for a business owner looking to increase the revenue generated by each customer...

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  • What are the Benefits of In-Store Mobile Commerce
    What are the Benefits of In-Store Mobile Commerce

    Merchant Warehouse

    We often think of mobile’s role in commerce as simply allowing the consumer to do research in the store and make their purchases elsewhere, the dreaded "showrooming". Increasingly, though, shoppers are using their smartphones to actually purchase items, replacing their...

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  • The Evolution of the Consumer Checkout Experience
    The Evolution of the Consumer Checkout Experience

    Merchant Warehouse

    Every business needs to accept payments from their customers, but over the years, the form of those payments have changed. Credit cards have replaced a substantial percentage of cash...

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  • Attracting New Customers for the Holidays with Mobile Market...
    Attracting New Customers for the Holidays with Mobile...

    Merchant Warehouse

    It’s no secret that holiday shopping delivers a surge in sales for many retailers. What’s less obvious is how to capitalize. Rather than simply hoping that holiday shoppers find you, the most successful retailers actively position themselves and their products to benefit as...

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  • PCI Compliance: Helping SMB Merchants Cross the Chasm
    PCI Compliance: Helping SMB Merchants Cross the Chasm

    Merchant Warehouse

    Security awareness and activity gaps persist between brick-and-mortar and ecommerce merchants. The Payment Card Industry (PCI) compliance and security experts at ControlScan working with Merchant...

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