Genius: Value from Day One

Merchant Warehouse | VIEW PROFILE

March 25, 2014

Genius: Value from Day One

The new Genius™ Customer Engagement Platform™ from Merchant Warehouse has the power to do what no other payments solution can do - aggregate and integrate every conceivable transaction technology, payment type and customer program – both present and future – into a single...

I Used My Isis Wallet, And I Have an iPhone

Jenn Reichenbacher | VIEW PROFILE

March 18, 2014

ISIS

NFC, BLE, something new – as the world waits on Apple® to see what they do or do not include in the next iPhone®, existing users have a new way to pay today. While iPhone users have been able to pay by phone using QR codes through digital wallets (LevelUp), mobile commerce...

Windows XP: What It’s Sunset Means for Merchants and POS?

Markiyan Malko | VIEW PROFILE

March 6, 2014

Windows XP

Microsoft’s extended support of Windows XP, the operating system originally launched in August 2001, is coming to an end. Effective April 8th, Microsoft will no longer provide technical support or issue security patches for Windows XP. While the vast majority of Windows users...

Merchant Warehouse Open Sources Extensions to Log4net

Dominic Lachowicz | VIEW PROFILE

March 5, 2014

Log4net

More exciting news from the Merchant Warehouse engineering team as they open source the Company’s extensions to log4net, called syslog4net. These extensions allow log4net to inter-operate with Syslog servers, in particular, Splunk. Log4net is the defacto logging standard for...

Connected 24/7 – Good or Bad?

Jenn Reichenbacher | VIEW PROFILE

March 4, 2014

Connected 24/7

Look around you. Whether you’re in walking down the street, on the subway, at the airport, or in the local coffee shop, there’s an obvious common theme – the vast majority of people are on their smart device. According to PewResearch, 55% of American adults own a smartphone and...

Finding Benefits in a Small Business Loyalty Program

Merchant Warehouse | VIEW PROFILE

February 26, 2014

Finding Benefits in a Small Business Loyalty Program

One of the best ways to grow your customer base is to reward them. Not only does a loyalty program provide a practical reason for continuing to buy, but it also provides information about your customers that allows their needs to be met more efficiently and effectively. If your...

Great Marketing Tools for Agents

Michael Gavin | VIEW PROFILE

February 25, 2014

Great Marketing Tools for Agents

Everyone knows that in order to successfully promote yourself and grow your business, you need marketing. For many, especially new agents just getting started, the concept of marketing can be a daunting one. Where do I start? How much money do I need? What do I really need?...

State of the Payments Industry: Quarterly Update

Merchant Warehouse | VIEW PROFILE

February 18, 2014

State of the Payments Industry: Quarterly Update

Q1 2014 InfographicPublished:  Feb. 18th, 2014The final quarter of 2013 revealed a number of trends and consumer habits in the United States that will surely impact the coming year. In addition to omni-channel retailing moving to the forefront of retailers’ concerns, new...

What Does Loyalty Mean to Me? Experience and Value Are Key

Jenn Reichenbacher | VIEW PROFILE

February 11, 2014

What Does Loyalty Mean to Me

I would definitely consider myself a loyal customer. I regularly visit the same retailers, merchants and even restaurants over and over again. And, for those I really love, I’m an ‘evangelist’, often raving or sharing socially about something they served, a special deal or a...

Leveraging loyalty to help your customers and your business…

Michael Gavin | VIEW PROFILE

January 22, 2014

customer loyalty

Early last summer, I wrote ‘Three Key Strategies to Attract Customers and Grow Sales’, an article geared towards small business owners, both merchants and resellers, and focused on customer retention, customer service and leveraging mobile to attract new customers. As I reflect...