Merchant Warehouse Wins Gold Stevie Award for Sales and Customer Service

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February 27, 2014

Stevie Award

 Company Recognized for Top Customer Service Management Team of the Year Boston, MA – February 27, 2014 – Merchant Warehouse, a leading provider of payment technologies, today announced it received a Gold Stevie® Award in the Customer Service Management Team of the Year...

Finding Benefits in a Small Business Loyalty Program

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February 26, 2014

Finding Benefits in a Small Business Loyalty Program

One of the best ways to grow your customer base is to reward them. Not only does a loyalty program provide a practical reason for continuing to buy, but it also provides information about your customers that allows their needs to be met more efficiently and effectively. If your...

State of the Payments Industry: Quarterly Update

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February 18, 2014

State of the Payments Industry: Quarterly Update

Q1 2014 InfographicPublished:  Feb. 18th, 2014The final quarter of 2013 revealed a number of trends and consumer habits in the United States that will surely impact the coming year. In addition to omni-channel retailing moving to the forefront of retailers’ concerns, new...

Merchant Warehouse Announces Partnership with Teamwork Retail

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February 18, 2014

Teamwork Retail

Genius Integration Enhances Mobile Payment Acceptance, Brings Universal Customer Recognition to Retailers BOSTON, MA -- February 18, 2014 -- Merchant Warehouse®, a leading provider of payment technologies and merchant account services, today announced a new partnership...

Twitter Contest: Tell Us What You #paidwith to Treat Your Valentine, Win $100 Gift Card!

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February 12, 2014

Valentine

We want to show our love this Valentine’s Day by giving you the chance to win one of five $100 American Express Gift Cards with just one tweet! The rules are simple… Follow @MWarehouse on Twitter. Using the hashtags #paidwith and #valentine, tell us what you #paidwith to treat...

Merchant Warehouse Supports Isis SmartTap® in Boston

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February 11, 2014

ISIS

Company brings new mobile commerce offers platform to SMB merchants BOSTON, MA – February 11, 2014 -- Merchant Warehouse®, a leading provider of payment technologies and merchant services, today announced it is bringing Isis SmartTap® capabilities to the point-of-sale (POS) at...

What Does Loyalty Mean to Me? Experience and Value Are Key

Jenn Reichenbacher | VIEW PROFILE

February 11, 2014

What Does Loyalty Mean to Me

I would definitely consider myself a loyal customer. I regularly visit the same retailers, merchants and even restaurants over and over again. And, for those I really love, I’m an ‘evangelist’, often raving or sharing socially about something they served, a special deal or a...

Common Themes at the Mobile Payments Conference

Jenn Reichenbacher | VIEW PROFILE

February 4, 2014

Mobile Payments Conference

This was my first time attending the Mobile Payments Conference (MPC). Organizer TMCNet mixed things up a bit for 2014, moving the location from New York to Miami and running the event in parallel to one of their larger conferences, ITExpo. Not sure of what to expect, I went in...

Merchant Warehouse and Retail Pro International Bust Top Millennial Shopping Myths

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January 27, 2014

Merchant Warehouse and Retail Pro

Survey Results Show a Disconnect Between Millennial Preferences and Retailer Beliefs BOSTON, MA -- January 23, 2014 -- Merchant Warehouse®, a leading provider of payment technologies and merchant services, along with Retail Pro International, today announced the findings of a...

Leveraging loyalty to help your customers and your business…

Michael Gavin | VIEW PROFILE

January 22, 2014

customer loyalty

Early last summer, I wrote ‘Three Key Strategies to Attract Customers and Grow Sales’, an article geared towards small business owners, both merchants and resellers, and focused on customer retention, customer service and leveraging mobile to attract new customers. As I reflect...