Mobile POS – the Future of the In-Store Experience
Jim Fink | VIEW PROFILE
March 6, 2013
Mobile is changing shopping behaviors for customers and retailers. New technologies continue to fuel increased customer expectations in terms of convenience, value and speed. At the same time, retailers work to meet growing demands with enhanced in-store experiences, adoption...
Why Wait for a Leader to Emerge? Execute Your mCommerce Strategy Today!
Matt Cicciari | VIEW PROFILE
March 6, 2013
I just finished reading, “Mobile Payment Platform Wars: LevelUp, Paydiant, PayPal, & More” by Gregory T. Huang on the Xconomy website, and I am reminded of the common question I get asked whenever I speak at a conference or attend a mobile payment industry event: “Who...
What is Customer Engagement?
Merchant Warehouse | VIEW PROFILE
March 4, 2013
Matt Cicciari, Merchant Warehouse Director of Product Marketing, details what "Customer Engagement" means for Merchants and Consumers, and how Genius brings customer engagement to their countertop. TranscriptGenius is positioned as a 'Customer Engagement Platform.' Can you...
Is This the Year of Omni-channel Retailing?
Dan Dufault | VIEW PROFILE
February 21, 2013
First there was multi-channel, pioneered by leading retailers including Macy’s and Neiman Marcus, but today ‘omnichannel’ is one of fastest growing trends in retail. In its most simplistic definition, omnichannel is creating a seamless approach across every brand experience for...
What does the future hold for Mobile Payments?
Merchant Warehouse | VIEW PROFILE
February 20, 2013
Dan Dufault, Merchant Warehouse's EVP of Marketing and Solution Innovation, looks at the future of mobile payments, as well as who and what will be driving adoption and innovation in 2013 and beyond. Video Transcript There are vastly different opinions, or predictions, as to who...
What are the 3 Key Benefits to Genius Integration
Merchant Warehouse | VIEW PROFILE
February 13, 2013
Merchant Warehouse's VP of Partner Channel and National Accounts, Jim Fink, discusses the main benefits that Merchant Warehouse Point of Sale partners receive by integrating with the Genius Customer Engagement Platform. Video TranscriptAs you continue to integrate...
Introducing Genius: Payments and Business Growth Meet at the Transaction
Merchant Warehouse | VIEW PROFILE
January 31, 2013
Boston, Mass. -- January 31, 2013 -- There’s a big divide between the 20-to-30-year-old technology sitting on most merchants’ countertops and the new world of payment, loyalty and rewards offerings entering the market daily. Technologies such as mobile, NFC, QR codes...
Retail Payments in 2013
Merchant Warehouse | VIEW PROFILE
January 30, 2013
At this year's National Retail Federation’s Retail Big Show, Alicia Fiorletta from Retail TouchPoints sat with Merchant Warehouse CEO Henry Helgeson, and EVP, Sales and Marketing, Dan Dufault to review both the state of the payments industry and look ahead at what's in store for...
Customer Engagement
Merchant Warehouse | VIEW PROFILE
January 16, 2013
Customer engagement involves the ongoing interactive relationship between a customer and a particular business or brand. Instead of thinking exclusively about siloed touch points, businesses work to maintain an continuous dialogue with customers through all available channels....
Mobile Payments and Your Business
Merchant Warehouse | VIEW PROFILE
January 11, 2013
While Business owners previously offered their customers a choice between "Cash or Credit?" , mobile payments offer a myriad of choices and potential issues for merchants looking to engage with their customer base. Should you install a QR code reading terminal? EMV? NFC? Which...