Why Your Business Should Upgrade from ‘Cash Only’

Michael Gavin | VIEW PROFILE

May 7, 2014

Cash vs Credit

Businesses that refuse to accept non-cash payments may be missing out on a significant number of sales every month. The costs of upgrading to accepting credit cards and mobile payments may seem daunting, but the long term benefits should most definitely be examined before a...

Mobile Payments: Good for Business

Patrick Turiano | VIEW PROFILE

May 6, 2014

Mobile Payments

 Everyone’s talking about mobile payments. Analyst firms continue to make milestone predictions. Forrester, for example, predicts that U.S. mobile payments will reach $90 billion by 2017, up from just $12.8 billion in 2012. And, new entries continue to flood the marketplace...

The Point-of-Sale (POS) Transaction

Greg Cohen | VIEW PROFILE

May 1, 2014

Point-of-Sale Transaction

I have spent nearly 20 years in the payments industry and like many of us, when I talk about something I’ve been so involved with I often take certain things for granted. As more and more stakeholders engage in payments and commerce it reminds me that a “back to basics” blurb...

Stats Don't Lie: Loyalty Programs Deliver for SMBs

Jenn Reichenbacher | VIEW PROFILE

April 24, 2014

Loyalty Programs

Loyalty – the quality of being loyal to someone or something. For businesses, building loyalty with existing customers is often critical to their long-term success. In fact, loyalty programs in the U.S. date back to the late 1700s when a merchant started giving out copper tokens...

20 Minute Insights with Jason Sherman - Mobile Payments

Jason Sherman

April 18, 2014

Mobile Payments

An in-depth look at one of the hottest topics in the payments industry today - "Mobile". Examining mobile commerce, mobile acceptance, and mobile payments, Merchant Warehouse's Sales Training Coordinator, Jason Sherman, provides viewers with all the latest information they need...

Stats Don’t Lie – Service Counts Towards the Bottom Line

David McSweeney | VIEW PROFILE

April 16, 2014

Customer Service

Deliver an amazing customer experience. It is a core focus for our organization and the beacon by which we measure and evaluate our performance. While some companies focus exclusively on acquiring new customers, ours dedicates a significant amount of resources and effort to...

The Heartbleed Bug: What You Need to Know

Dominic Lachowicz | VIEW PROFILE

April 11, 2014

The Heartbleed Bug

The Heartbleed Bug is a very serious vulnerability in the popular OpenSSL cryptographic software library. This weakness allows hackers to steal information that’s protected under normal conditions by the SSL/TLS encryption – the standard used to secure the Internet. SSL/TLS...

Top 5 Reasons to Become an Independent Sales Agent

Michael Gavin | VIEW PROFILE

April 10, 2014

Independent Sales Agent

Personal interaction, flexibility, work-life balance, and money. It’s what many of us look to achieve from our careers over time. And yet, for the vast majority of us, it’s an aspiration that will never be fulfilled.  Changing careers and becoming an independent sales agent...

Stats Don't Lie: Gift Cards Work for SMBs

Jenn Reichenbacher | VIEW PROFILE

April 8, 2014

Gift Cards

Americans love gift cards. We like to give gift cards as well as receive them. In fact, they’ve been the most requested item on holiday wish lists since 2007. As an industry, gift cards eclipsed $118 billion in 2013, an eight percent increase over 2012. While e-gifting fueled a...

SMB Tips: Keep Customers Coming Back with Loyalty

Jenn Reichenbacher | VIEW PROFILE

March 27, 2014

Keep Customers Coming Back with Loyalty

Consumers love a deal, discount or special offer. For generations, retailers have been providing incentives to consumers to get them to visit their business and make a purchase. Today, according to RetailMeNot, 92 percent of consumer use coupons in one way or another. In fact,...