Service Always Matters - Even During the Sale
Michael Gavin | VIEW PROFILE
February 14, 2013
The competitive landscape in payment processing and merchant services continues to grow with new entries, new payment technologies and increased pressure to deliver comprehensive, affordable solutions to merchant customers. In response to new expectations and demands, it’s...
Choosing the Right Payments Partner
Jim Fink | VIEW PROFILE
February 11, 2013
Today, more so then ever, value-added resellers and independent software vendors need to align themselves with a trusted payments partner. Much has been made about the emerging payments taking over the industry with mobile, contactless and chip-and-pin all figuring to be part of...
Preparing Your Business for Success in 2013
Shannon Andrade | VIEW PROFILE
January 28, 2013
First off, Happy New Year! We hope you and your business are doing well. 2013 promises to deliver some major changes in the merchant space this year, so here’s my #1 piece of advice to you: Now more than ever is the time to accept everyone’s preferred payment method! For those...
National Retail Federation’s Retail Big Show
Henry Helgeson | VIEW PROFILE
January 24, 2013
It’s the retail industry’s biggest show and it did not disappoint this year. The National Retail Federation (NRF) held it’s 102nd Retail BIG Show January 13th through the 16th in New York City, attended by more than 28,000 of retails top brass from around the globe. For Merchant...
Customer Loyalty Starts with Service
David McSweeney | VIEW PROFILE
January 8, 2013
Customer loyalty is defined as, “attracting the right customer, getting them to buy, buy often, buy in higher quantities and bring even more customers.” As companies develop and refine their respective plans of attack for loyalty, the focus is typically centered on rewards and...
A Day in the Life of a Mobile Consumer
Matt Cicciari | VIEW PROFILE
December 18, 2012
According to a recent survey, The Harris Poll, I am in the minority in terms of consumer buying behavior. This classification is not because I am a super-frugal person (I am not), but rather because of “how” I choose to spend my money. Huh? Let me clarify: I am part of the “4...
Mobile, Mobile, Mobile … and Point-of-Sale
Michael Gavin | VIEW PROFILE
December 4, 2012
Mobile is the hottest topic in payments and its one of the most popular technology topics as well. From statistics relative to consumer smartphone purchases, which are reportedly up 47 percent year-over-year, to predictions around mobile device purchases, which IDC forecasts...
Mobile Payments Security
Henry Helgeson | VIEW PROFILE
November 27, 2012
As the mobile payments’ media spotlight shines on who will ‘win’ the digital wallet race or when near-field communication (NFC) will evolve to a mainstream technology, another critical topic is security and how digital wallets work to protect consumer data. Interestingly enough...
Mobile Payments, Mobile Commerce, Mobile POS – What do they all mean?
Shannon Andrade | VIEW PROFILE
November 14, 2012
Mobile payments, mobile commerce, mobile POS – three of many new, yet commonly used terms, in the payments ecosystem today. With recent entries into the payments space from companies like Google, Intuit, Square and LevelUp, mobile transactions are quickly becoming a mainstream...
What is ISIS?
Shannon Andrade | VIEW PROFILE
November 7, 2012
October 22nd marked the much-anticipated soft launch of ISIS, a national mobile commerce venture with a goal of fundamentally transforming how people shop, pay and save. Backed by AT&T, T-Mobile and Verizon, customers in Austin, TX and Salt Lake City, UT now have the...