10 Social Media Time Management Tips for Agents and Resellers

Michael Gavin | VIEW PROFILE

May 7, 2013

10 Social Media Time Management Tips

Social media is one of those things that small business owners know they need to do, but I have heard that a vast number of agents and resellers are not quite sure how to find the time to do it. Social media can be an effective outlet to network and generate leads, but it is...

PCI Compliance: It’s Required and We’re Here to Help

David McSweeney | VIEW PROFILE

May 2, 2013

PCI Compliance

PCI Compliance continues to raise questions for a large number of merchants across the U.S., especially smaller, independent merchants. Am I required to be in compliance with PCI DSS? How do I go about getting compliant or demonstrating that I am compliant? Is there a resource...

Personalized Offers: Friend or Foe?

Dan Dufault | VIEW PROFILE

April 4, 2013

Personalized Offers

Big data – media attention is on it – but is it an asset to consumers or something they should fear. Is “Big Brother” looming around the corner, or it it just a lot of hype? Privacy concerns around online communities and social sites such as Facebook, Twitter, Foursquare and...

What’s Hot in Payments for VARs?

Jim Fink | VIEW PROFILE

April 3, 2013

Point of Sale System

There’s no denying that new technologies are driving vast change in both the point-of-sale (POS) and payments industries, creating confusion as well as opportunity for value added resellers (VARs). On the POS front, we continue to hear about two major trends in our conversations...

Merchant Services: Redefined

Michael Gavin | VIEW PROFILE

March 18, 2013

Evolution of Merchant Services

Merchant services. What does that encompass? Has the definition changed over the past several years? Merchant services are loosely defined as a broad range of financial services used for (and by) businesses, but more often than not the definition is narrowed to a group of...

How Fast Food Can Capitalize on Mobile Commerce

Matt Cicciari

March 8, 2013

White Castle Mobile App

As a savvy consumer, I am drawn to the latest in payment technology. In particular, I like solutions that leverage my smartphone while providing added value during the purchasing process. Recently, I had a great experience with the White Castle® mobile app by Infor Restaurant...

Mobile POS – the Future of the In-Store Experience

Jim Fink | VIEW PROFILE

March 6, 2013

Mobile Point of Sale

Mobile is changing shopping behaviors for customers and retailers. New technologies continue to fuel increased customer expectations in terms of convenience, value and speed. At the same time, retailers work to meet growing demands with enhanced in-store experiences, adoption...

Is This the Year of Omni-channel Retailing?

Dan Dufault | VIEW PROFILE

February 21, 2013

Omni-channel Retailing

First there was multi-channel, pioneered by leading retailers including Macy’s and Neiman Marcus, but today ‘omnichannel’ is one of fastest growing trends in retail. In its most simplistic definition, omnichannel is creating a seamless approach across every brand experience for...

Service Always Matters - Even During the Sale

Michael Gavin | VIEW PROFILE

February 14, 2013

Customer Service

The competitive landscape in payment processing and merchant services continues to grow with new entries, new payment technologies and increased pressure to deliver comprehensive, affordable solutions to merchant customers. In response to new expectations and demands, it’s...

Choosing the Right Payments Partner

Jim Fink | VIEW PROFILE

February 11, 2013

Payment Partner

Today, more so then ever, value-added resellers and independent software vendors need to align themselves with a trusted payments partner. Much has been made about the emerging payments taking over the industry with mobile, contactless and chip-and-pin all figuring to be part of...