What’s Hot in Payments for VARs?

Jim Fink | VIEW PROFILE

April 3, 2013

Point of Sale System

There’s no denying that new technologies are driving vast change in both the point-of-sale (POS) and payments industries, creating confusion as well as opportunity for value added resellers (VARs). On the POS front, we continue to hear about two major trends in our conversations...

Merchant Services: Redefined

Michael Gavin | VIEW PROFILE

March 18, 2013

Evolution of Merchant Services

Merchant services. What does that encompass? Has the definition changed over the past several years? Merchant services are loosely defined as a broad range of financial services used for (and by) businesses, but more often than not the definition is narrowed to a group of...

How Fast Food Can Capitalize on Mobile Commerce

Matt Cicciari

March 8, 2013

White Castle Mobile App

As a savvy consumer, I am drawn to the latest in payment technology. In particular, I like solutions that leverage my smartphone while providing added value during the purchasing process. Recently, I had a great experience with the White Castle® mobile app by Infor Restaurant...

Mobile POS – the Future of the In-Store Experience

Jim Fink | VIEW PROFILE

March 6, 2013

Mobile Point of Sale

Mobile is changing shopping behaviors for customers and retailers. New technologies continue to fuel increased customer expectations in terms of convenience, value and speed. At the same time, retailers work to meet growing demands with enhanced in-store experiences, adoption...

Is This the Year of Omni-channel Retailing?

Dan Dufault | VIEW PROFILE

February 21, 2013

Omni-channel Retailing

First there was multi-channel, pioneered by leading retailers including Macy’s and Neiman Marcus, but today ‘omnichannel’ is one of fastest growing trends in retail. In its most simplistic definition, omnichannel is creating a seamless approach across every brand experience for...

Service Always Matters - Even During the Sale

Michael Gavin | VIEW PROFILE

February 14, 2013

Customer Service

The competitive landscape in payment processing and merchant services continues to grow with new entries, new payment technologies and increased pressure to deliver comprehensive, affordable solutions to merchant customers. In response to new expectations and demands, it’s...

Choosing the Right Payments Partner

Jim Fink | VIEW PROFILE

February 11, 2013

Payment Partner

Today, more so then ever, value-added resellers and independent software vendors need to align themselves with a trusted payments partner. Much has been made about the emerging payments taking over the industry with mobile, contactless and chip-and-pin all figuring to be part of...

Preparing Your Business for Success in 2013

Shannon Andrade | VIEW PROFILE

January 28, 2013

Preparing Your Business for Success

First off, Happy New Year! We hope you and your business are doing well. 2013 promises to deliver some major changes in the merchant space this year, so here’s my #1 piece of advice to you: Now more than ever is the time to accept everyone’s preferred payment method! For those...

National Retail Federation’s Retail Big Show

Henry Helgeson | VIEW PROFILE

January 24, 2013

National Retail Federation

It’s the retail industry’s biggest show and it did not disappoint this year. The National Retail Federation (NRF) held it’s 102nd Retail BIG Show January 13th through the 16th in New York City, attended by more than 28,000 of retails top brass from around the globe. For Merchant...

Customer Loyalty Starts with Service

David McSweeney | VIEW PROFILE

January 8, 2013

Customer Loyalty

Customer loyalty is defined as, “attracting the right customer, getting them to buy, buy often, buy in higher quantities and bring even more customers.” As companies develop and refine their respective plans of attack for loyalty, the focus is typically centered on rewards and...