Leveraging Technology to Deliver an Amazing Customer Experience

David McSweeney | VIEW PROFILE

August 21, 2014

Deliver an Amazing Customer Experience

As a service based business with more than 80,000 customers nationwide, it’s critical that we look beyond traditional service methodologies as we support each of our valued customers with a goal of delivering an amazing customer experience. Over the past decade, we’ve witnessed...

Showrooming, Webrooming and Local Searches

Jenn Reichenbacher | VIEW PROFILE

May 14, 2014

Showrooming, Webrooming and Local Searches

Each month, approximately 2.9 billion people access the Internet and a good portion of that activity is centered on shopping. According to the National Retail Federation (NRF), online (e-commerce) retail sales now comprise over six percent of all retail activity.Over the past...

Improving the In-Store Shopping Experience through Technology

Merchant Warehouse | VIEW PROFILE

April 9, 2014

Improving the In-Store Shopping Experience

Like many people who own brick-and-mortar stores, your natural instinct may be to discourage customers from using their smartphones. After all, doesn't it increase the risk that they'll just buy what they want online instead? According to a recent study entitled "How In-Store...

Increasing Sales with a Mobile Website

Merchant Warehouse | VIEW PROFILE

April 1, 2014

Mobile Website

The continued growth of tablet usage is driving new opportunities for businesses that embrace e-commerce and deliver a cross-medium shopping experience optimized for the consumer regardless of the device they use. Learn how to improve your sales with this presentation on...

Connected 24/7 – Good or Bad?

Jenn Reichenbacher | VIEW PROFILE

March 4, 2014

Connected 24/7

Look around you. Whether you’re in walking down the street, on the subway, at the airport, or in the local coffee shop, there’s an obvious common theme – the vast majority of people are on their smart device. According to PewResearch, 55% of American adults own a smartphone and...

Mobile POS – the Future of the In-Store Experience

Jim Fink | VIEW PROFILE

March 6, 2013

Mobile Point of Sale

Mobile is changing shopping behaviors for customers and retailers. New technologies continue to fuel increased customer expectations in terms of convenience, value and speed. At the same time, retailers work to meet growing demands with enhanced in-store experiences, adoption...

What is Mobile Commerce?

Merchant Warehouse | VIEW PROFILE

November 15, 2012

Henry Helgeson, CEO The mobile wallet for the consumer is more than just payments at this point. It will be continuing to evolve outside of payments. If we were just taking our credit cards and putting them on our phones, that wouldn't be adding a lot of value. Mobile commerce...

Mobile Payments, Mobile Commerce, Mobile POS – What do they all mean?

Shannon Andrade | VIEW PROFILE

November 14, 2012

Mobile Payments

Mobile payments, mobile commerce, mobile POS – three of many new, yet commonly used terms, in the payments ecosystem today. With recent entries into the payments space from companies like Google, Intuit, Square and LevelUp, mobile transactions are quickly becoming a mainstream...

The Basics of Wireless Credit Card Processing

Merchant Warehouse | VIEW PROFILE

December 10, 2010

There is a great variety of ways that merchants conduct business, including online and in-store. But for merchants who must work on-the-go and away from a base location, wireless credit card processing is a crucial part of their sales transactions. Also known as mobile...

Advice on Mobile Credit Card Processing Terminals

Merchant Warehouse | VIEW PROFILE

December 7, 2010

These days you will rarely find a company that could not benefit from conducting at least some of their business with mobile credit card processing terminals. Merchants with “in-the-field” sales forces particularly enjoy the convenience of using wireless technology to...