Online Versus Brick & Mortar: Who Will Win this Holiday Season

Jenn Reichenbacher | VIEW PROFILE

October 31, 2013

holiday shopping

Halloween is here, which means one thing. No, not that there’s going to be an abundance of candy around your house tonight and in the office tomorrow. It means the unofficial start to the holiday shopping season. Yes, most consider the day after Thanksgiving, or Black Friday, to...

Retail Payments: Where are we heading? with RSPA President and CEO Joe Finizio

Merchant Warehouse | VIEW PROFILE

February 26, 2013

Retail Payments

RSPA President and CEO Joe Finizio talks with Merchant Warehouse at the recent National Retail Federation's Retail Big Show on the future of EMV and Mobile Payments, as well as his predictions for the retail industry in 2013.Where do you see EMV in terms of adoption and merchant...

Is This the Year of Omni-channel Retailing?

Dan Dufault | VIEW PROFILE

February 21, 2013

Omni-channel Retailing

First there was multi-channel, pioneered by leading retailers including Macy’s and Neiman Marcus, but today ‘omnichannel’ is one of fastest growing trends in retail. In its most simplistic definition, omnichannel is creating a seamless approach across every brand experience for...

Retail Payments in 2013

Merchant Warehouse | VIEW PROFILE

January 30, 2013

Retail TouchPoints

At this year's National Retail Federation’s Retail Big Show, Alicia Fiorletta from Retail TouchPoints sat with Merchant Warehouse CEO Henry Helgeson, and EVP, Sales and Marketing, Dan Dufault to review both the state of the payments industry and look ahead at what's in store for...

National Retail Federation’s Retail Big Show

Henry Helgeson | VIEW PROFILE

January 24, 2013

National Retail Federation

It’s the retail industry’s biggest show and it did not disappoint this year. The National Retail Federation (NRF) held it’s 102nd Retail BIG Show January 13th through the 16th in New York City, attended by more than 28,000 of retails top brass from around the globe. For Merchant...

What is NFC?

Marc Castrechini | VIEW PROFILE

July 5, 2012

Near Field Communications

Industry analysts predict that 50 percent of smartphones will be NFC (near-field communication) enabled by 2015. In that same year, it’s anticipated that NFC-facilitated transactions will reach US$74 billion. Last year, 30 million NFC-enabled handsets, from leading manufacturers...

The Future of Payments and Consumer Experience: What Are Customers Doing Today?

Dan Dufault | VIEW PROFILE

June 26, 2012

Future of Payments

There’s little doubt that mobile payments is making its way to the in-store countertop. However, the ability to scrap a physical wallet for a mobile version is not enough accelerant to fuel a retail revolution. Mobile payments are more than a replacement for checks or plastic....

What are Contactless Payment Terminals?

Shannon Andrade | VIEW PROFILE

May 31, 2012

Contactless Payment Terminals

Contactless payment terminals have become the present and future of credit card transactions. Also known as "tap and pay," contactless payment provides benefits to retailers and consumers alike, particularly in the areas of speed and convenience.Contactless payments are...

Why Searching for the Lowest Credit Card Processing Rates is a Mistake

Shannon Andrade | VIEW PROFILE

May 31, 2012

Shannon Andrade |

WHAT ARE YOUR RATES??!! That is the first question many merchants ask.  Unfortunately for them, it is perhaps the least important thing to focus on.  Many companies post either deceptively low rates or ones which only apply to a small fraction of transactions,...

How to Avoid Downgrades

Shannon Andrade | VIEW PROFILE

May 31, 2012

Shannon Andrade |

Whether you are currently accepting credit cards, or plan on doing so, it is important to know how to save money by avoiding downgrades whenever possible. A downgrade simply means that you are being charged a rate increase because the type of card your customer is using has a...