Retail Payments in 2013

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January 30, 2013

Retail TouchPoints

At this year's National Retail Federation’s Retail Big Show, Alicia Fiorletta from Retail TouchPoints sat with Merchant Warehouse CEO Henry Helgeson, and EVP, Sales and Marketing, Dan Dufault to review both the state of the payments industry and look ahead at what's in store for...

Describe the benefits that Genius delivers for POS developers?

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December 13, 2012

Dan Dufault, Executive Vice President, Sales and MarketingAn additional benefit, that Genius drives for our point of sale developers, can't be understated, and that's flexibility. It is absolutely critical that point of sales solution developers are able to drive solutions to...

Beyond payments acceptance, what do you envision for Genius in the future?

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December 12, 2012

Dan Dufault, Executive Vice President, Sales and MarketingThe Genius is about so much more than just about payments acceptance. It's about mobile commerce. It's about integration. It's about much higher value at the point of purchase. As merchants consider things like being able...

What are the primary payment challenges Merchants are facing today?

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December 11, 2012

Dan Dufault, Executive Vice President, Sales and MarketingFrom the merchant perspective, again, it's about ultimate flexibility. It's what are the payment solutions, the program solutions, the offering solutions that make the most sense to offer to my customers. As a merchant,...

When will Merchants begin embracing mobile payments?

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December 10, 2012

Henry Helgeson, CEOI think our merchants are ready to accept mobile payments today. You know every merchant is also a consumer. We have a lot of consumers right now that are paying for their coffee, or their fast food, using an app like the Starbucks wallet or LevelUp right now...

What Does Genius Accept?

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December 10, 2012

Henry Helgeson, CEOThe beauty of Genius is it's designed for all the existing and new technology that is on the horizon as far as mobile payments go. We're working right now with a number of large providers and wallet companies to make sure our merchants can...

The Future of the Merchant Customer Experience

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December 6, 2012

Dan Dufault, Executive Vice President, Sales and Marketing The future of the merchant customer experience, that future is happening right now. The dynamic that is expected from a consumer perspective and from a merchant perspective is far different. The advent of integrated...

What is Mobile Commerce?

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November 15, 2012

Henry Helgeson, CEO The mobile wallet for the consumer is more than just payments at this point. It will be continuing to evolve outside of payments. If we were just taking our credit cards and putting them on our phones, that wouldn't be adding a lot of value. Mobile commerce...

Customer Engagement and the Point of Sale

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November 15, 2012

Dan Dufault, Executive Vice President, Sales and MarketingA customer engagement device really changes the dynamic on the merchant counter top. The Genius customer engagement device is that open platform that promises to deliver all of the things, the advancements in...

Describing the Payments Industry in 2012 and Beyond

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November 14, 2012

Henry Helgeson, CEOThe payments industry today is definitely a changing environment, a very rapidly changing environment where we're not only looking at just the regular mag stripe transactions that we're familiar with, credit and debit transactions. But we're also going to be...