Merchant Warehouse, 2009 ISO of the Year, would like to invite you to participate in a series of educational webinars. Presented by industry experts, these free, one-hour webinars are held monthly and open to all. We cover a range of topics from tax tips to what makes your portfolio valuable. Our webinars are loaded with useful information and tips to help you improve your bottom line. Register for one today.

Upcoming Webinars

• 10 Dirty Little Secrets in Your Agent Agreements
  
  
  Thursday, June 24th 2PM EST
  
  
  • Join Adam Atlas, Attorney at Law, Thursday, June 24th 2PM EST to learn about what could be in your agreement that could hurt your income opportunities. In addition to revealing these 10 dirty little secrets, we will also cover:
    
    

    What can lock you into your contract
    What happens when your ISO goes bankrupt
    What can make your portfolio invaluable
    What is portability and does anyone have true portability?
    Different ways your residuals might be calculated
    
    

    This will be an engaging and educational webinar followed by a Q&A session. Register Today!
• Building and Managing Your Database of Leads
  
  
  Thursday, July 22nd 2PM EST
  
  
  • If you aren't managing your leads effectively, you could be missing out on numerous income opportunities. Join Stephanie Sperry, Senior Marketing Manager at Merchant Warehouse, Thursday July 15th 2PM EST to learn about how to build a database of leads and effectively managing it. Below are some of the topics we will cover:
    
    

    Purchasing and/or mining lists
    Choosing the right CRM system
    How to effectively manage your data in a CRM tool
    Lead nurturing: what it means and why it's important
    Using your data for email and direct mail
    And much more!
    
    

    This will be an engaging and educational webinar followed by a Q&A session. Register Today!
• Compliance and Regulations 101
  
  
  Thursday, August 26th 2PM EST
  
  
  • Join Merchant Warehouse and Attorney Barrie VanBrackle, a Partner at Manatt, Phelps & Phillips, LLP, Thursday, August 26th 2PM EST to learn about complying with the application Visa and MasterCard regulations, as well as the FTC statutes, guidelines and regulations in the performance of your activities. We will discuss the ramifications for non-compliance and why it is important for both you and your merchants to understand what could be at stake. Below are some of the topics we will cover:
    
    

    Understanding compliance and its importance
    How to comply with Visa and MasterCard regulations
    Ramifications of Non-Compliance
    Following FTC statutes and regulations
    Agent/ISO relationship compliance
    
    

    This will be an engaging and educational webinar followed by a Q&A session. Register Today!
• Managing Attrition and Portfolio Analysis
  
  
  Thursday, September 30th 2PM EST
  
  
  • Join Merchant Warehouse, Thursday, September 30th 2PM EST to learn about how attrition can affect your portfolio, how to analyze it, and why it’s important to manage. Below are some of the topics we will cover:
    
    

    What drives attrition
    Why it’s important to manage
    Best practices to prevent attrition
    How to measure its affect on your portfolio
    Key metrics to look out for
    
    

    This will be an engaging and educational webinar followed by a Q&A session. Register Today!
• Outbound Telemarketing Tips and Best Practices
  
  
  Thursday, October 21st 2PM EST
  
  
  • Join Merchant Warehouse Thursday, October 21st 2PM EST to learn about telemarketing tips and best practices that will save you time and help you close more accounts. Below are some of the topics we will cover:
    
    

    Pros and cons of telemarketing
    Whether to outsource or do it yourself
    How to compensate telemarketers
    Tips to increase success ratio
    Best practices for cold calling
    Where to get lists & how to track and measure results
    
    

    This will be an engaging and educational webinar followed by a Q&A session. Register Today!


Recorded Webinars

• Marketing Strategies to Generate Quality Leads
  
  
  View the Webinar
  
  
  • Join Brian Waldman, VP of Marketing and Strategy at Merchant Warehouse to learn about some of the most effective direct and online marketing strategies to help you build your portfolio. Below are some of the topics we will cover:
    
    

    Online marketing strategies
    Measuring return on investment
    Setting budgets
    Direct marketing do's and don'ts
    Using social media
    Marketing materials you need to have
    
    

    This is an engaging and educational webinar followed by a Q&A session. Click Here to Review the Recording
• What Makes Your Portfolio Valuable And How to Sell It
  
  
  View the Webinar
  
  
  • Join Merchant Warehouse and Craig Jessen from Calpian on April 22nd 2PM EST to learn about what makes your portfolio valuable and the ins and outs of selling it.
    
    

    In this one-hour Webinar you will learn:
    
    The difference between capital gains vs. normal income treatment
    What type of contract clauses can devalue a portfolio
    Multiples today vs. multiples in 2008 and how they have changed
    Selling your portfolio - When, why, and how?
    Why a higher bid is not always the best deal
    

    This will be an engaging and educational webinar followed by a Q&A session. Click here to view the recording
• The Real Deal on PCI - What you Need to Know
  
  
  View the Webinar
  
  
  • Join Merchant Warehouse and David Abouchar, Sr. Director of Product Management from ControlScan to learn about PCI Compliance and what both you and your merchants need to know to comply.
    
    

    In this one-hour Webinar you will learn:
    
    PCI DSS and PA DSS overviews - the history, requirements and deadlines
    The level 4 merchant profile and unique challenges
    What your ,erchants need to do to comply
    The costs associated with compliance
    The consequences of non-compliance
    How to drive high compliance rates

    This will be an engaging and educational webinar followed by a Q&A session. Click here to view the recording
• Advantages of Being an Independent Contractor - Tax Tips & More
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  • Join Merchant Warehouse and Carolyn Stall, Managing Director of UHY Advisors to learn about the many advantages of being an independent contractor and tips for reducing your taxes and managing your cash flow.
    
    

    In this one-hour Webinar you will learn:

    The differences between an independent contractor and employee
    How to reduce your tax bill with business related deductions
    How to effectively manage your data in a CRM tool
    How to organize your tax records
    How to manage your cash flow
    How to choose the best retirement plan
    Strategies for paying your estimated taxes
    
    

    This is an engaging and educational webinar followed by a Q&A session. Click here to view the recording