Zappix: On-the-Go Support

Stay connected with us wherever you are!  Download the Zappix app today from iTunes or the Google Play store.  

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Zappix AppThe Zappix cloud-based multichannel cross-OS mobile customer support solution enables companies to rapidly deliver and maintain a visual, intuitive customer care experience on mobile devices. Merchant Warehouse has recently teamed with Zappix in order to offer our Merchants this handy app for customer service related issues on the go.  Now you can take Merchant Warehouse with you wherever you take your phone or tablet.

Through the Zappix iOS and Android mobile app, Merchant Warehouse merchant customers will be able to:

  • use mobile online forms
  • access multi-media self-help resources
  • make secure updates to accounts
  • deliver the ability to place CS calls through smart visual-IVR menus directly within the app
  • have yet another medium to be communicated with through automated alerts and notifications